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SERVICES & PRODUCTS
INDUSTRIES
ABOUT MSR CUSTOMS
Mission and Focus
Leadership and Staff
History and Direction
Advantages and Differentiators
Certifications and Education
Contact Us
CLIENT ACCESS
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MSR Customs Leadership and Staff
The MSR Customs team of technology, customs, and business
professionals bring deep and tangible experience to the table. |
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The MSR Customs team delivers results. Leadership and vision. Customs Duty and
Commodity Tax expertise. The intricacies of import and export regulatory requirements.
Cross-border and international customs brokerage. Systems development and detailed
integration analysis and execution. Content and Knowledge.
Leadership
Rajiv Manucha
President and CEO
Raj Manucha is the President and Chief Executive of MSR Customs, having led the
company for almost 30 years. After completing his formal education, earning a B.A.Sc.
(Engineering), and an MBA (Masters of Business Administration), Mr. Manucha joined
the leadership team at IBM, refining his management acumen for several years before
accepting the opportunity presented by MSR Customs.
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Maria Sheppard
Executive Vice-President, Trade Content, Customs Brokerage, and Consulting Services
Maria Sheppard is Executive Vice President and leads the Trade Content, Customs Brokerage,
and Consulting Services divisions, serving in these roles since 1983. Ms. Sheppard holds several
university degrees, is a Licensed Customs Broker, and brings extensive field experience to
compliment her management skills.
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Marc Roy
Vice President, Global Business and Solution Development
Marc Roy is has served with MSR Customs for more than 20 years and leads the Global Business
and Solution Development division. Mr. Roy has overseen the development of several key markets,
including Export Compliance and Government solutions for North America.
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Steven Crozier
Vice President, Director of Technology
Steven Crozier is the Director of Technology for MSR Customs, serving in this capacity for over
15 years. With university degrees in Computer Sciences and Information Technology, and extensive
field experience, Mr. Crozier brings depth and knowledge to the Research and Development and Support teams.
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Selina Kwan
Vice President of Finance and Controller
Selina Kwan has been the Vice President of Finance and Controller at MSR Customs for
more than 15 years. During her tenure, the company has been profitable each and every year.
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Paul Constanzo
Group Manager, Import Compliance Solutions
Paul Constanzo heads up the MSR Customs Import Compliance Solution Group. Paul is
responsible for developing, deploying and incorporating our various import compliance
solutions with a client's business processes.
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Paul Davies
Group Manager, Online Compliance Solutions
Paul Davies is responsible for the development and deployment of MSR Customs' online
knowledge systems, and also manages the research team charged with keeping required
export regulations, tariff, screening, licensing and other content and knowledge materials
up-to-date.
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Tony Giuliano
Group Manager, NAFTA Compliance Solutions
Tony Giuliano is the Project Manager for MSR Customs' NAFTA Compliance Solutions —
having served in this capacity since 1994 the year the NAFTA Agreement was ratified.
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Our Other Professionals
The MSR Customs teams include professionals from the fields of international trade and customs, finance, information technology and systems development, project management, business and process analytics, and documentation and training.
Each person's skills and expertise are leveraged and integrated into MSR Customs' operations,
establishing 'Best Practices' and reinforcing our long-standing character as an industry leader
with compliance and business expertise across all business sectors.
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