Professional, experienced and visionary.
The eCustoms team of technology, foreign trade compliance, and business professionals bring deep and tangible experience to the table.
After doing business for more than 30 years we're proud of the experience we've accumulated, and feel it is one of the qualities that separates us from the crowd. To provide perspective, below you'll find short background summaries for some of our people that demonstrate the depth, breadth and consistency of our experience. This expertise spans the spectrum from detailed testing procedures, to product deployment, to implementation plans, to technical support, and to training protocols.
Since 1981—the same year the PC was introduced—eCustoms has been delivering foreign trade compliance solutions to businesses around the world. In our years of experience, we've built a huge foundation of knowledge that ensures our robust, scalable solutions are user friendly and thorough in their operation. The accumulated eCustoms Collective Wisdom is brought to bear on each and every client relationship we have, and helps ensure that your unique needs are addressed by people who understand them. more +
Whether your needs revolve around IT infrastructure, system automation, or simply front-line compliance industry know-how, eCustoms has the most experienced and knowledgeable people in the industry at your disposal. You can feel confident that you are dealing with seasoned professionals and a successful, financially stable company that does business without worrying about short-term financial constraints or third party investors pressuring senior management.
Leadership with deep industry experience
From leadership vision to compliance regulatory knowledge, the team brings tangible industry experience to the table. Each person's unique skills have been integrated into our operations, establishing 'Best Practices' and reinforcing our long-standing character as a global enterprise with compliance expertise across all business sectors.
Put the power of our experience to work for you! more +
President and CEO
Rajiv Manucha has been with eCustoms from the beginning. Having a B.A.Sc. in Industrial Engineering with a major in Numerical Controls plus an MBA with emphasis on Operations Research, he brings an engineer's focus and precision to the company.
Executive Vice-President, Trade Content, Customs Brokerage, and Consulting Services
Maria Sheppard is Executive Vice President and leads the Trade Content, Customs Brokerage, and Consulting Services divisions, serving in these roles since 1983. Ms. Sheppard holds several university degrees, is a Licensed Customs Broker, and brings extensive field experience to compliment her management skills.
Vice President, Global Business and Solution Development
Marc Roy has served with eCustoms for more than 25 years and leads the Global Business and Solution Development division. Mr. Roy has overseen the development of several key markets, including Export Compliance and Government solutions for North America.
Vice President, Director of Technology
Steven Crozier is the Director of Technology, serving in this capacity for over 25 years. With extensive field experience, Mr. Crozier brings depth and knowledge to the Research and Development and Support teams.
Vice President of Finance and Controller
Selina Kwan brings great depth and talent to her financial and administrative roles. For more than 20 years she has contributed to growth and profitability through outstanding stewardship and innovative best practices.
Group Manager, Import Compliance Solutions
Paul Constanzo heads up the Import Compliance Solution Group. Paul is responsible for developing, deploying and incorporating our various import compliance solutions with a client's business processes.
Group Manager, Export Compliance Solutions
Paul Davies is responsible for the development and deployment of online knowledge systems, and also manages the research team charged with keeping required export regulations, tariff, screening, and other content and knowledge materials up-to-date.
Group Manager, NAFTA Compliance Solutions
Tony Giuliano is the Project Manager for our NAFTA Compliance Solutions—having served in this capacity since 1994 the year the NAFTA Agreement was ratified.
Our other professionals
The eCustoms teams include professionals and licensed professionals from the fields of international trade and customs, finance, information technology and systems development, project management, business and process analytics, and documentation and training.
Each person's skills and expertise are leveraged and integrated into eCustoms' operations, establishing "Best Practices" and reinforcing our long-standing character as an industry leader with compliance and business expertise across all business sectors.