eCustoms has the infrastructure to ensure your international trade compliance and training support needs are met.
High reliability is achieved through infrastructure best-practices—incorporating multiple layers of redundancy that includes backup power generators, redundant servers, and mirrored sites on geographically disparate power and communication grids.
Visual Compliance solutions are exceptionally user-centric, the result of over 30 years of input from leading companies, in virtually every industry. As a result, you will experience rapid user uptake that requires virtually no training.
Your dedicated relationship manager
When you become a Visual Compliance client, you are assigned a relationship manager who can muster our corporate resources on your behalf: implementation and deployment experts to bridge the gap between users and your IT department to resolve firewall and security issues, knowledge experts to advise on a new risk scenario, or a training specialist to address the needs of a new user.
And with the knowledge they gain of your operations, you'll find your relationship manager can serve as an important go-to resource in the event of your staff absences.
Our service levels meet the requirements of our many Fortune 500 clients, however if you need other provisions, simply contact us.
Training the way you need it
Most clients find they experience rapid user uptake that requires virtually no training. Standard training is comprehensive, including solution features, functions and workflows, as well as interpreting results in the context of relevant regulations and your own business practices.
Delivery options include self-paced learning and live one-on-one or group sessions. more +
We also offer extended training for:
- Professional trainers
- User groups
- IT staff
As well as data conversion services and integration and interface support